Toshizumi Mizuno is the President of a small Japanese food confectionary company, Mikoya Kosho Co. located in Tokyo, Japan. The issue he is dealing with is one of people management. His company only has four managers. How does he make sure that these four managers act in the best interest of the company and do not build their own mini-bureaucracies or empires in their own divisions? Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.